Returns & Exchanges
At ATB Guitars, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns on all unworn and unwashed items. Simply ensure your items have the original tags attached to qualify for a full refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Securely pack your items in their original packaging, ensuring all clothing tags and dust bags are included to prevent damage during transit.
Ship It Back
Print your prepaid shipping label from the portal and drop off your package at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing